The Capital One Class Action: Eligibility Cut-Off and Multiple Settlement Checks

The Capital One Data Breach Class Action Lawsuit stems from a massive data breach in July 2019, where approximately 98 million U.S. consumers' personal information was compromised. The breach exposed sensitive data such as Social Security numbers, birth dates, addresses, and credit card information.

n July 19, 2019, Capital One discovered that an unauthorized individual had gained access to their servers and obtained sensitive information. The breach was carried out by exploiting a misconfigured web application firewall that was supposed to protect the company's data stored on Amazon Web Services (AWS)1. The hacker, Paige A. Thompson, a former software engineer from Seattle, accessed a treasure trove of personal information2.

Data Compromised

The breach exposed a broad set of information that Capital One collects from credit card applicants and customers. This included:

  • Personal Information: Names, addresses, zip codes, phone numbers, email addresses, dates of birth, and self-reported income.

  • Credit Information: Credit scores, credit limits, balances, payment history, contact information, and fragments of transaction histories.

  • Social Security Numbers: Approximately 140,000 Social Security numbers of U.S. credit card holders and 1 million Canadian Social Insurance numbers.

  • Bank Account Numbers: Around 80,000 U.S. bank account numbers were accessed.

  • Sensitive Financial Data: Credit balances and histories, indicating how individuals managed their credit over time.

Investigation and Legal Actions

Upon discovering the breach, Capital One swiftly took action, involving federal law enforcement and addressing the misconfiguration that allowed the breach. The FBI arrested Paige Thompson, and she was later convicted on charges of wire fraud and unauthorized access to a protected computer.

In response to the breach, Capital One faced significant legal and financial repercussions. They reached a settlement of $190 million to resolve a class-action lawsuit brought by affected customers. Furthermore, the company was fined $80 million by U.S. regulators for failing to establish adequate security measures.

Impacts on Individuals

For the millions of customers impacted, the breach posed a substantial risk of identity theft and financial fraud. Personal information such as Social Security numbers and bank account details can be misused for unauthorized transactions, opening new accounts, or other fraudulent activities. Capital One offered affected individuals two years of free credit monitoring and identity protection services to mitigate these risks.

Implications for Businesses

The Capital One data breach serves as a cautionary tale for businesses that store sensitive customer information. Key lessons include:

  1. Importance of Secure Configurations: Misconfigured security settings can lead to catastrophic breaches. Regular audits and updates of security configurations are crucial.

  2. Robust Incident Response Plans: Having an effective incident response plan allows organizations to quickly contain the breach, communicate with affected individuals, and cooperate with law enforcement.

  3. Employee Training and Awareness: Ensuring that employees understand cybersecurity best practices helps prevent internal vulnerabilities that could be exploited by attackers.

Settlement Details

  1. Settlement Amount: Capital One agreed to a $190 million settlement to compensate affected individuals.

  2. Eligibility: U.S. residents whose personal data was compromised in the 2019 breach.

  3. Claim Submission Deadline: November 27, 2023.

  4. Initial Payment Date: September 28, 2023.

  5. Second Payment Date: September 4, 2024.

Claim and Settlement Process

  • First Set of Checks: The initial round of payments was sent out starting on September 28, 2023.

  • Second Set of Checks: The second round of payments began on September 4, 2024. If you received the first check and submitted a claim for the second payment, you should be receiving it now.

Benefits Provided

  • Identity Defense Services: Up to five years of identity monitoring, dark web monitoring, and identity theft insurance.

  • Restoration Services: Assistance with identity restoration and protection.

Implications for Businesses

The Capital One data breach serves as a cautionary tale for businesses that store sensitive customer information. Key lessons include:

  1. Importance of Secure Configurations: Misconfigured security settings can lead to catastrophic breaches. Regular audits and updates of security configurations are crucial.

  2. Robust Incident Response Plans: Having an effective incident response plan allows organizations to quickly contain the breach, communicate with affected individuals, and cooperate with law enforcement.

  3. Employee Training and Awareness: Ensuring that employees understand cybersecurity best practices helps prevent internal vulnerabilities that could be exploited by attackers.

Steps Forward

Capital One has taken steps to improve its cybersecurity posture. They have invested heavily in enhancing their cloud security standards and implementing new measures to prevent future breaches3. This includes better monitoring, stronger access controls, and more frequent security assessments.

In summary, the 2019 Capital One data breach was a wake-up call for the financial industry and beyond. The extensive impact on individuals and the substantial legal repercussions for Capital One underscore the critical importance of robust cybersecurity measures in protecting personal information.

If you haven't received your checks yet, it might be a good idea to check with the settlement administrator or visit the official settlement website for more information.

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